MukeAI Email Insight: AI Email Management Software for Gmail & Outlook
Turn inbox chaos into clear business intelligence. One dashboard for every Gmail and Outlook mailbox: the AI reads each email, finds the leads, suggests the next action, replies automatically and tracks every quotation and follow-up.
- Dashboard
- Auto Reply
- Quotations
- Products
- Follow-ups
- Leads
- Next Actions
- Custom Sentiments
What is MukeAI Email Insight?
MukeAI Email Insight is AI-powered email management software by MukeSoft, Mumbai. It connects to Gmail and Outlook, reads every incoming email, detects sales leads and customer sentiment, sends automatic replies and quotations, and turns unanswered mail into tracked follow-up tasks on one team dashboard.
MukeAI Email Insight at a glance
| Product type | AI email management and email analytics software for teams |
|---|---|
| Developer | MukeSoft, Kandivali West, Mumbai, India |
| Works with | Gmail and Outlook mailboxes |
| Core features | Smart dashboard, AI auto reply, quotation management, product master, follow-up reminders, lead detection, next-action recommendations, custom sentiment labels |
| Lead types detected | Purchase requirement, quotation request, pricing request, product enquiry, demo request, meeting request |
| Price list import | Excel, CSV and Google Sheets |
| Auto-reply safety | Approved categories only, approved templates only, minimum AI confidence 0.85 by default, one acknowledgement per conversation, daily limit per sender |
| Pricing | Custom quote based on the number of mailboxes and customisation |
| Best for | Sales, support and management teams in businesses that receive enquiries by email |
Everything Your Team Needs to Act on Email
MukeAI Email Insight goes beyond email reporting. It runs your shared inbox like a sales and support desk, from the first enquiry to the final follow-up.
From Inbox to Action in Four Steps
Connect your team's mailboxes once. MukeAI Email Insight does the reading, sorting and chasing.
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Connect
Add your team's Gmail or Outlook mailboxes and map them to departments.
-
Understand
The AI reads every email for sentiment, lead type, urgency and products mentioned.
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Act
Auto reply where approved, send quotations and follow the suggested next action.
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Track
Watch follow-ups, reply times and leads on the dashboard and in reports.
Manual Inbox vs MukeAI Email Insight
What changes when AI reads your team's email for you.
| Task | Manual inbox | MukeAI Email Insight |
|---|---|---|
| Finding sales leads | Someone reads every email | AI detects and ranks leads automatically |
| Acknowledging enquiries | Depends on who is free | Instant auto reply for approved categories |
| Sending quotations | Separate tool or spreadsheet | Raised and tracked from the enquiry email |
| Follow-ups | Memory or sticky notes | Tasks with due times, reminders and escalation |
| Angry or urgent customers | Spotted late, if at all | Flagged first with custom sentiment labels |
| Team reply times | Unknown | Measured per employee and department |
| Multiple mailboxes | Log in to each one | One dashboard for every mailbox |
Built for Every Team That Lives in Email
CXOs & Founders
- One dashboard for the whole company
- Client sentiment and complaints
- Reply rate and turnaround
Sales Leaders
- Leads ranked by urgency
- Quotations requested vs sent
- No missed follow-ups
Support Teams
- Instant auto replies
- Angry and urgent mail flagged first
- Clear next action on every mail
Managers & HR
- Performance by employee and department
- Pending replies per person
- Downloadable reports
Use cases by industry
Manufacturers & distributors
Catch purchase requirements and quotation requests from dealers and buyers, and send quotations from your own price list.
IT & software companies
Separate demo requests from support issues, auto-acknowledge enquiries and escalate outages flagged as urgent.
Real estate
Rank property enquiries by intent and make sure every site-visit or pricing request gets a follow-up.
Agencies & consultancies
Track proposal requests, client sentiment and response times across every account manager's mailbox.
Education & training
Sort admission, fee and course enquiries automatically and reply to common questions instantly.
Service businesses
Spot complaints early, route them to the right person and measure how quickly they are resolved.
Security, Privacy & Data Control
Your inbox holds your most sensitive conversations. MukeAI Email Insight is built so administrators stay in control.
Admin-controlled access
Administrators decide which mailboxes are connected, which categories may be auto-replied and which sentiment labels apply.
Cautious automation
Nothing is sent below the confidence threshold, only approved templates are used, and auto reply can be switched off while analysis continues.
MukeAI Email Insight Pricing
Includes every feature on this page: dashboard, AI auto reply, quotations, product master, follow-ups, lead detection, next actions and custom sentiment labels. The price depends on the number of mailboxes and any customisation.
Get an Exact QuoteFrequently Asked Questions
What is AI email insight software?
AI email insight software uses artificial intelligence to read business email and turn it into structured information: who is a sales lead, what each sender wants, how they feel, how urgent it is and what your team should do next. MukeAI Email Insight adds actions on top, such as auto replies, quotations and follow-up reminders.
Does MukeAI Email Insight work with Gmail and Outlook?
Yes. MukeAI Email Insight works with both Gmail and Outlook mailboxes. You connect your team's mailboxes once, map them to departments, and see all of them on one dashboard.
How does the AI detect sales leads in emails?
The AI reads each incoming email and looks for buying signals such as a purchase requirement, a quotation request, a pricing request or a demo request. Each lead type has its own score threshold and priority (for example High for purchase and quotation requests), so the most valuable enquiries reach your sales team first.
Can the auto reply send a wrong answer to a customer?
Auto reply is built to be cautious. It only replies to categories an administrator has approved, only uses your own approved templates, and only sends when the AI is confident enough about the category (the default minimum confidence is 0.85). Low-confidence emails can be flagged for a person to answer, each conversation is acknowledged only once, and a daily limit per sender prevents reply loops.
How much does MukeAI Email Insight cost?
MukeAI Email Insight is licensed per business, and the price depends on the number of mailboxes and any customisation. Request a free demo and we will send you an exact quotation.
Is my email data secure?
Access is controlled by your administrators: they decide which mailboxes are connected, which categories may be auto-replied and which labels the AI uses. Contact MukeSoft for full details of how mailbox data is connected, stored and encrypted for your deployment.
Can I import my product price list?
Yes. You can import a price list from Excel, CSV or Google Sheets into the product master, with prices, tax and product aliases. The AI uses this list to match enquiries to the right product, and quotations keep a snapshot of the price at the time they were raised.
Can I create my own sentiment labels?
Yes. Beyond positive, negative and neutral, administrators can add custom labels such as Angry, Complaint or Urgent. A label added by an administrator applies to every user's mailbox.
How is MukeAI Email Insight different from a CRM or helpdesk?
A CRM or helpdesk needs someone to copy information from email into it. MukeAI Email Insight works directly on the inbox: it reads every email automatically, finds the leads, suggests the next action, replies where approved and tracks follow-ups, without your team re-entering data.
Who is MukeAI Email Insight for?
It is built for any business whose customers and enquiries arrive by email: founders and CXOs who want one view of the company inbox, sales leaders tracking leads and quotations, support teams handling urgent and angry mail, and managers measuring reply times by employee and department.
Ready to Lead with Email Intelligence?
See how MukeAI Email Insight can turn your team's Gmail and Outlook inboxes into leads, quotations and faster replies.
