🛡 Privacy Policy

Introduction


Welcome to Mahesh Parekh (“Company”, “we”, “us”, or “our”). We are committed to protecting the privacy and personal data of our clients, partners, and users across the globe. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our services, website, or applications.


This policy complies with:


  • Section 43A of the Information Technology Act, 2000
  • Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)

Definitions


  • Personal Information (PI): Any data that identifies an individual, such as name, email, phone number, etc.
  • Sensitive Personal Data or Information (SPDI): Includes passwords, financial information, health data, biometric data, etc.
  • User: Any individual or entity accessing our services.
  • Processing: Any operation performed on personal data, including collection, storage, use, sharing, or deletion.

Information We Collect


We may collect the following categories of data:


a. Directly Provided Information


  • Full name, email address, phone number
  • Company name, designation
  • Billing and payment details
  • Project-related documentation

b. Automatically Collected Information


  • IP address, browser type, device information
  • Cookies and usage analytics
  • Location data (if enabled)

c. Third-Party Sources


  • Data from partners, affiliates, or publicly available sources

Purpose of Data Collection


We collect and process data for the following purposes:


  • To deliver software development and consulting services
  • To manage contracts and client relationships
  • To respond to inquiries and provide support
  • To improve our website and services
  • To comply with legal obligations
  • To send newsletters, updates, and promotional content (with opt-out options)

Legal Basis for Processing (GDPR Compliance)


For users in the EU, we process data based on:


  • Consent: When you opt-in to communications or data sharing
  • Contractual Necessity: To fulfill service agreements
  • Legal Obligation: For compliance with applicable laws
  • Legitimate Interest: For business analytics and service improvement

Data Sharing & Disclosure


We do not sell your personal data. We may share it with:


  • Trusted third-party service providers (e.g., cloud hosting, analytics tools)
  • Legal authorities when required by law
  • Affiliates and subsidiaries for operational purposes
  • International partners under data protection agreements

Data Retention


We retain personal data only as long as necessary for the purposes stated above or as required by law. Once the purpose is fulfilled, data is securely deleted or anonymized.

Data Security Measures


We implement robust security practices including:


  • SSL encryption for data transmission
  • Role-based access control
  • Regular vulnerability assessments and penetration testing
  • Secure data storage and disposal protocols
  • Employee training on data protection

International Data Transfers


As a global service provider, your data may be transferred to and processed in countries outside India. We ensure such transfers comply with applicable laws and include adequate safeguards.

User Rights


Depending on your jurisdiction, you may have the right to:


  • Access your personal data
  • Correct or update inaccurate data
  • Request deletion of your data
  • Withdraw consent at any time
  • Object to processing
  • Lodge complaints with relevant authorities

To exercise these rights, please contact our Grievance Officer.

Cookies & Tracking Technologies


We use cookies and similar technologies to enhance user experience. You can manage cookie preferences through your browser settings. Types of cookies include:


  • Essential Cookies: Required for basic functionality
  • Analytics Cookies: For usage tracking and performance
  • Marketing Cookies: For personalized content and ads

Children’s Privacy


Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us for deletion.

Grievance Officer (India Compliance)


In accordance with Rule 5(9) of the SPDI Rules:


  • Name: Mahesh Parekh
  • Email: Admin@mukesoft.com
  • Phone: +91 93210 79615
  • Address: [Insert Office Address]

Changes to This Policy


We may update this Privacy Policy periodically. Changes will be posted on this page with a revised date. Continued use of our services after changes implies acceptance.

Contact Us


For questions, concerns, or requests regarding this Privacy Policy:

  • Email: Admin@mukesoft.com
  • Phone: +91 93210 79615
  • Address: [Insert Company Address]


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